Customers today demand and create new ways to engage with brands and manage their online experiences. We call this reality the “Experience Economy”.
Why does this matter to you? It’s because marketing success has shifted from short-term goals like brand awareness to customer acquisition and retention. As customers expect a frictionless and memorable brand experience across all channels, it may only take one bad experience to lose a hard earned customer to a competitor.
So how can you excel at providing seamless Customer Experience (CX)? The path to CX excellence is unique for every brand. In this webinar, discover where you stand in the modern CX journey based on your company’s business priorities and resources.
Join us in this webinar to learn cool ways to use connected data to create meaningful customer interaction that drives business growth.